ckk4 Privacy Policy — Our Commitment to Protecting Your Personal Information

1Introduction & Scope

Ckk4 (ckk4.onl) takes your personal privacy seriously. This Privacy Policy applies to all users of the ckk4 platform — whether accessed via the website, mobile app, or any other digital channel.

Please read this Privacy Policy carefully before registering an account on ckk4. It clearly explains what data we collect, why we collect it, where it is stored, and what your rights are.

This Privacy Policy has been drafted with Bangladeshi users in mind and is published in Bengali. In the event of any conflict between language versions, the Bengali version shall take precedence.

2What Information We Collect

Ckk4 collects different types of information for different purposes. Full details are provided below:

Personally Identifiable Information:

• Full name, date of birth, and nationality.
• Mobile number and email address.
• Residential address.
• National ID or passport number (required for KYC verification).

Financial Information:

• Mobile banking account details (bKash, Nagad, Rocket).
• Deposit and withdrawal history.
• Transaction amount and date.

Automatically Collected Technical Information:

• IP address and device information.
• Browser type and operating system.
• Activity logs and session data on the platform.
• Information collected from cookies and similar tracking technologies.

3Purpose of Data Collection

Ckk4 uses your information for the following purposes:

• Account Registration & Management: To verify your identity and keep your account secure.
• Payment Processing: To ensure smooth processing of deposits and withdrawals.
• Customer Support: To provide accurate responses to your complaints and queries.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To use analytical data for improving the user experience.
• Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time).

4Data Sharing & Third Parties

Ckk4 does not sell your personal information. However, in certain limited circumstances, data may be shared with trusted third parties:

• Payment Processors: For processing deposits and withdrawals (bKash, Nagad, Rocket) — only the information strictly necessary.
• Identity Verification Services: Registered verification service providers to complete the KYC process.
• Law Enforcement Authorities: Based on a court order or a valid legal claim.
• Technology Partners: For platform operations (e.g., hosting, analytics) — under strict confidentiality agreements.

These third parties are bound by ckk4's Privacy Policy and may only use the information they receive for the specified purposes.

5Cookies & Tracking Technologies

Ckk4's website and app use cookies and similar technologies to improve platform functionality and personalize your experience.

• Essential Cookies: These are essential for maintaining your login session and ensuring security.
• Performance Cookies: Helps monitor platform speed and performance.
• Preference Cookies: Remembers your language and settings so you do not have to reconfigure them each time.
• Analytical Cookies: Used to analyze user behavior and improve our services.

You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

6Your Rights

Under ckk4's Privacy Policy, you have the following rights:

To exercise any of the rights above, please contact our support team. We will process your request within 30 business days.

7Account Security & Password

Keeping your ckk4 account secure is a shared responsibility — both ours and yours. We ensure the highest level of security on our end, but you also have a role to play:

• Use a strong, unique password (at least 8 characters, combining uppercase and lowercase letters, numbers, and symbols).
• Never share your password with anyone — including ckk4 staff.
• Avoid logging into your account over public Wi-Fi.
• If you notice any suspicious activity on your account, change your password immediately and notify our support team.
• Always log out when you are done, especially on shared devices.

Ckk4 will never ask for your password or OTP via email or phone. Any such request is fraudulent.

8Children's Privacy

Ckk4 is strictly for users aged 18 and above. We do not knowingly collect data from minors. If we become aware that a minor's information has been collected, we will immediately delete it and close the account.

If a parent or guardian suspects that their minor child has created an account on ckk4, please contact us immediately.

9Changes to the Privacy Policy

Ckk4 reserves the right to update this Privacy Policy at any time. When changes are made, we will:

• Update the "Last Updated" date at the top of this page.
• We will notify you of any changes via your registered email.
• A clear notification will be displayed on the platform.

Continued use of ckk4 after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend checking this page regularly.

10Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support, directly on the platform
• Response Time: Usually within 48 hours

We take your privacy-related complaints very seriously and work to resolve them as quickly as possible.